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Solus Frequently Asked Questions (FAQs)

[fa icon="plus-square"] Why should I use Solus?

If you are concerned about data breaches and online privacy, than we think it is certainly worth adding the Solus solution. Or if your users are frustrated with multiple passwords and lengthy registration processes which negatively impacting your app/site (e.g. users having to request password resets) then we have an innovative solution to improve the user experience and prevent hackers from accessing sensitive data. The eyeprint has a success rate of 99.99%. Sub Decimal scores on both FAR’s and FRR’s.( False Acceptance and rejection rates .)

[fa icon="plus-square"] How exactly does Solus help protect my data?

Solus provide a multi factor biometric authentication software layer that can be inserted into your apps replacing the old login screen. Combining the latest Eyeprint and PINpad technology we make it almost impossible for hackers to impersonate you. In fact to date our eyeprint technology has not been successfully hacked. Solus uses the camera in your smartphone to map an image of the blood vessels in your eye (which are individual to humans), then we request a 4 digit PIN via the scrambled PINpad. Access is only granted once you have successfully authenticated.

[fa icon="plus-square"] What is included in the Solus solution?

1. Eyeprint technology - ID feature

2. Scrambled PINpad - ID feature

3. Geo location

4. SDK - A way to implement it

5. User Management/Access and authentication management via our full IDAM product CIA.

[fa icon="plus-square"] What are the advantages of Solus versus the alternatives in the market?

Using Solus as a replacement for login screens means your users no longer have to remember passwords or user names. Not only that but you can stop investing in additional hardware e.g. dongles and tokens which research suggests are much more likely to be lost versus their phone. The user experience is simple (akin to taking a selfie/using a PIN at an ATM). Our solution also has extremely impressive False Acceptance Rates and False Rejection Rates rates versus alternatives such as fingerprint or voice recognition. And yes, you can still use Solus in low light conditions, with glasses and even without an internet connection.

[fa icon="plus-square"] Describe the typical deployment process and options? What steps required to integrate your tool with my technology and security infrastructure?

Customers can choose whether they deploy Solus on premise or in the cloud. Our SDK is built on open standards for ease of integration to Active Directory and Identity Management Platforms.

[fa icon="plus-square"] How does Solus integrate with LDAP or Microsoft Active Directory?

Solus provide enterprise level security via the CIA Identity and Authentication as a service platform. CIA can be used in an ISP setting for multiple organizations or in an organization that has multiple domains with separate ADs or LDAPs per domain. The only difference between single and multiple domains/organizations are that in a multiple domain/organization deployment the user name must be followed with a fully qualified domain name. All traffic is via SSL and full API documentation is available online.

[fa icon="plus-square"] Do I need a wifi/data connection for Solus to work on my mobile?
No. Solus is designed to work regardless of data connectivity.
[fa icon="plus-square"] Where is the Eyeprint image stored? Is it encrypted ?

The Eyeprint image is transformed into a template (thereafter the image is deleted) which records locations and image statistics. A series of unique interest points (typically 100-400) are identified per Eyeprint. As a security measure and to enable key generation, extraneous Chaff Points are added that are indistinguishable from the Genuine Points. Chaff Points are used to obfuscate the template and to carry information that will be used to encode and decode the Eyeprint Key. The equations require information from at least 40 Chaff Points to resolve. The result of this equation is the Eyeprint Key, which is 512 bits in length and as secure as a 50 character complex password. Only the Eyeprint Key is given to the host application therefore the biometric stays scrambled and encrypted to the device.

[fa icon="plus-square"] I need a solution that scales with my business. How does the Solus licensing model cater in terms of growth in user numbers?

Solus have a licensing model that scales from sub 1000 users to unlimited numbers. As you would expect there are economies of scale so you can start small and control costs (e.g. trial) and add more users when you are confident you want to rollout Solus to a wider audience.

[fa icon="plus-square"] How is Solus licenced? Is it a one-time payment or recurring?
The majority of customers pay on an annual subscription basis per user. For certain customers we may offer a bespoke commercial license agreement.
[fa icon="plus-square"] I’d like to introduce PINpad to my users without the eye print, can I use one or other of the authentication technologies

Yes. Customers can choose to introduce PINpad or Eyeprint on their own, it’s also completely flexible so should you wish you can control which groups of users use which authentication method.

[fa icon="plus-square"] What happens if the user loses their phone? How secure is the data on the lost phone?

The first step is to report the loss as soon as possible. Your administrator can then deactivate the account tied to that device via the admin console and see when and where the last login was attempted. Administrators can then allocate an alternative device for Solus to authenticate against. Access to data within Solus enabled apps/web sites will be denied as any further attempts will require eye print and/or PIN verification. Even if your PIN code is compromised it will be impossible for another user to replicate your eye print (yes...even a twin!).

[fa icon="plus-square"] I’d like to resell the Solus solution to my customer, how do I become a Solus reseller?
Becoming a reseller is simple. Contact Solus at info@solus.com to discuss our reseller program in detail.
[fa icon="plus-square"] What are the device requirements for Solus to work on smart phones?

Hardware requirements

Existing cameras that are already in the device.

Minimum of 720p video resolution. This is usually about 1MP.

1080p video at 30 or 60 fps is ideal.

Operating Systems Supported

Currently, iOS and Android with support for Windows 8 in June 2015.

[fa icon="plus-square"] Can I use Solus on my tablet?

Yes, both Apple and Android tablets are compatible.

[fa icon="plus-square"] How do our developers access the Solus SDK?

Developers can download a trial SDK and documentation for free at www.solusps.com